1. Standard Processing & Delivery

We are dedicated to the efficient fulfillment of your order. Under normal circumstances, orders are processed and delivered within 3 to 7 business days.

2. Date-Specific Requests

Customers requiring delivery by a specific date are advised to contact our sales team prior to placing an order. We will make reasonable efforts to meet such requests but cannot guarantee delivery dates without prior confirmation.

3. Delays & Force Majeure

Please note that delivery timelines are estimates and not guaranteed. Delays may occasionally arise from circumstances outside of our direct control, including but not limited to: carrier delays, incorrect shipping addresses provided, and force majeure events such as severe weather or natural disasters. In case of a significant delay, our commitment is to notify you promptly via email or telephone and to work towards an effective resolution.

4. Order Inquiries

If your order has not been delivered within the estimated window, or for any other shipping-related inquiries, please contact us for assistance.

Contact Information

Email: sales@grabotech.com.